Please explain possible scam
Can any of you resident experts explain this please.
Last week a phone call purporting to be from my French bank saying I have a virus on my pc and that I should run an Anti virus program and change my password.I ran AVG free and changed my password.
Today she phoned again to say I still have a virus.I asked her why there was no message to me on my Credit Agricole login and she said it only applied to a few people. I then rang the bank and of course they said that nobody had called me and that it was probably a scam!!
My question is-what could they possibly gain? She did not ask(nor would I ever say) for any of my account details and in fact she told me to run an Antivirus.
Any advice appreciated
Confused of Brittany
Panda