Whilst some of us may indeed, and rightly so, consider 43 mins a tad tight at an airport like LHR, it doesn't make it an excuse for a carrier to confuse passengers with conflicting and/or incorrect information online (that's of course if the OP has the facts correct). This isn't exclusive to BA/BMI by the way. It can be very difficult, almost impossible, to convince staff that there is an error since they are so often at the receiving end of such type of accusations when they are indeed in fact invalid.
Last edited by Hotel Tango; 31st Aug 2012 at 07:25.