Best Airline (LH) - Virgin Atlantic. Friendly, free with the old electric soup and nice to look at.
Best Airline (SH) - British Midland. Flew with them over 100 times in 2000 / 2001 and they even used to give a few of us bags of miniatures as we disembarked. Top people, every time.
Worst Airline - BA. Snooty and proof that the Tepmperance Movement is still alive and well at the back of the bus.
Best Airport (for business) Cologne and (honest) Stansted.
Worst Airport - Mumbai, Plovdiv and a special mention to Jo'burg - 3 weeks ago my laptop was taken AFTER I'd checked my baggage in. Bag was, of course, locked. Was flying FAJNB to LHR so unless "Thiefrow" is on again then JNB gets my vote