I thought the same TIMA9X with regard to being a nasty story.
Interesting it came from an ex Qantas employee, and probably has a tinge of the Qantas arrogance. (I'm talking corporate arrogance, nothing to do with pilots, cause they're all good blokes)
I wouldn't argue against the theory behind his assertions, but i would argue that the lay mans view (which is walk into a Virgin Lounge) would tell me that the facts don't support the theory.
3 years ago you rarely saw a suit in a V lounge. Now days you can't get a seat because they are all full of corporate types. I'm guessing that most of the suits are ex Qantas flyers. I doubt that your traditional Virgin business traveller i.e your Brett Godfrey Boganaire, has suddenly raced out and bought a suit because they changed the salad bar.
I'm still betting on Virgin, but only as long as JB is there. He's one of a kind in the Australian industry and I am not confident about finding a replacement that can carry his vision forward.
Last edited by virginexcess; 28th Aug 2012 at 08:27.