Bell Helicopter Ranked No.1 in Product Support Survey for Seventh Consecutive Year
Bell Helicopter has been named number one in product support in a survey sponsored by Aviation International News. Bell Helicopter topped the scores in 9 out of 10 categories surveyed and strengthened its position by 4% from 2011. Consistently named the industry leader in customer support, Bell Helicopter also received top honors for the 18th consecutive year from the readers of Professional Pilot in their annual independent customer support survey.
Customers ranked Bell Helicopter first in terms of authorized service centers, parts availability, cost of parts, aircraft on ground (AOG) response, warranty fulfillment, technical manuals, technical representatives, maintenance tracking programs and overall aircraft reliability.
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