FB,DP,FS,CJ
What a bunch of sad sacks of Bile. No operator is perfect, no Human is perfect, no system is perfect. Blame is a two way street, accept it and move on. We've all had enormous disapointments and failures but most of us don't let it burn us up. Build a bridge and get over it.
I know a lot of people at Skytrans and on the hold agree with TD. A lot of good people trying to do the right thing. It is'nt perfect but not through lack of effort and good will on all sides. I for one am sure they will all succeed.