"i tink customer satisfaction levels are back to their usual, 'helty' levels"????
Mate, you left thousands of poor passengers stranded all over the world.
Wow, 90 years of aviation greatness to be left in the hands of this guy. Make no mistake, I'm never the most popular bloke at a party, but when i See AJ on TV - I feel pretty good.
Does the board have the power to sack him?