Qantas management: You're the reason I fly...with another carrier.
yep, we are regulars to HNL if we can't fly QF we go Hawaiian. QF because well, sometimes I'm not sure.
Hawaiian, because they are cheaper than JQ for 2A2C.
Neighbours are regulars to DPS, they are able to fly J class and refuse to fly JQ now, they have tried their 'business class' but would prefer to fly Garuda.
Management listen to customers and return to OOL but I'd like to know what customers have they asked? I have never been asked as a FF.