My favourite is number 17.
Coffee.
What planet are they on?
They rip out all of the aircraft/airline specific commercial grade "inventum" coffee machines in Y/C and J/C and replace them with domestic bodum french presses
You can no longer keep the stuff hot [so half of what we serve is cold] and by any subjective assessment the stuff tastes [?] like sh!t.
No body, no flavour, it's just coloured water.
All because some dysfunctional lunatic in cabin services thinks the bodum "looks" more premium. FFS passengers are not that shallow.
Crew won't drink it as evidenced by the trend to visit the coffee shop in the terminal whenever the opportunity presents itself prior to a flight.
Rumour has it that a certain fizzy drink manufacturer owns the company that supplies it.
Rant over.
