PPRuNe Forums - View Single Post - Customers with Disabilities’ training for airline crew
Old 15th Aug 2012, 13:34
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Rotorhead1026
 
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As of 2006 it wasn't a requirement per se, but we usually had a 15-30 minute video on some disability topic during recurrent. Screwing up operationally in this area can lead to some nasty publicity and, of course, a lawsuit - so this training is a really good idea. The FAA POI handling the carrier typically has a lot of input into initial and recurrent topics. If this person thinks it's a good idea, it'll be incorporated into the curriculum.

I was working for two different foreign carriers operating to the US in 2011 and 2012; afaik no special training was given on this topic. The level of awareness, especially among cabin crews, was high, though, so perhaps none was needed.

Last edited by Rotorhead1026; 15th Aug 2012 at 13:37.
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