I fly with Rise, never had any problems and as you have found a very friendly bunch.
I'm just at the point of my PPL exam, if i get my finger out my bum with my ground exams that is.
I had a small period of not going for personal reasons and had them checking everything was ok with me. This was the staff genuinely checking i was ok outside of work and it was in essence friends checking on me.
I never have any issues asking the daft questions, or feeling like I should know something i don't, if i want to recover old ground and check certain aspects of my flying its never an issue.
I cant comment on the other school, but i guess your going to go with who you feel more comfortable with as I'm sure both schools can provide the training equally well.
If you do fly with Rise I hope to see you there some point
Gav