I also know bose-x, and if he says he can help, he probably will, but my sense is that he won't have intended the cluster comment to be seen as so derogatory. I am sure he can speak for himself.
Certainly not, cluster**** just used as a humorous term, its a left over from my military days. Cluster**** is commonly used to descriptively generalise any situation with a scale of disarray. I would say three weeks to process paperwork fits that bill?
Frank is a great Instructor and honest as the day is long. But when it comes to organisation and especially paperwork he can be a bit of the aforementioned cluster****.
