A few suggestions
May I suggest that when a report is made through both the "official" system and the suggested system that a comparison be made of the respective timelines.
That should give an indication of how effective the official system is and if any reports that "slip through the cracks".
I would also suggest that whoever runs the system to resist the temptation to use the information for the political gain of any particular party. Avoid emotive or sensationalist reporting and stick to the facts.
Cold hard facts will be more effective and beg the questions that need to be asked and negate any suggestion of bias or prejudice (the literal interpretation) and help to maintain objectiveness and credibility. I don't mean to tell anybody here how to suck eggs but also remember, knowledge is responsibility. That is applicable to all three parties.