The Stewardess who fell was from Air Transat and it was a A310 on Stand 8 at MAN.
The Handling Agent was Groundstar at time now Swissport.
The Operator was new to the company having transferred as a very experienced Head Loader from another Handling Agent.
When questioned he informed the HSE & Police he had never received training on Steps
WARNING TO TRAINERS......
When you get 'qualified' staff from another Handling Agent make sure they complete a full training course on every aspect of their job
