Originally Posted by
Tableview
They don't charge if they take the bag due to lack of space, but they do if they take it because it's too big - that's fair.
The problem with taking your handbaggage off you is that you will normally have stuff in it that you don't want to check in - keys, papers, laptop, etc. If they take it off you then you have no way of carrying this unless they provide with at least a plastic packet. This is a matter I have taken up with EZY.
Well the "too big" should be dealt with by the gate staff. The cabin crew, dealing with issues inside the aircraft, do not, I understand, even have a charging mechanism available to them for bags that make it that far.
I've never encountered a laptop bag that doesn't fit under the seat (even my whopper does), and other items would surely be either on your person or in some genuine hand luggage - not in some 22" suitcase.