Well I'm glad most people seem to share my view. After expressing my frustration today I finally had a call back inviting me to go and and sit and wait in the clubhouse tomorrow until the CFI has a convenient moment between flights to get it sorted!
GingerFI, despite making great progress in 2011 I have suffered a lot of delays in 2012 - some of which are down to WX, but also to lack of instructors and disorganisation - I've flown about 60 hours many of which were down to my desire to keep flying, rather than actual progress towards my PPL. The club is reasonably priced at £136 dual.
I won't name the club in this thread, but I'm sure that if anyone local searched my previous posts they wouldn't have any trouble deducing where it was.