MaroonedinFL you seem to have confused complaining about EFT with complaining about CAA examiners and flight test bookings. You can contact the CAA at
Personal Licences and Training
. Somebody formulated a (in my eyes) very cautious writing to request a change of
examiner to the Head of Training, Trevor Brackston, with the grounds of
time - weekends only, wich soon ate into our money-reserves, of course),
You can't blame EFT for the examiner issue - your rights are extremtly clearly laid out to you and you should have taken that up with the CAA directly. The CAA are responsible for testing not schools. EFT doesn't request or can't request another examiner - there is a policy set down for flight test bookings and the school will act as the middle man by sending off your 170 and payment form but the examiner and their timetable is the responsibility of the CAA. Did you call and request a change of examiner? The CAA have a written policy of 10 working days to complete a skills test in Florida with an examiner - sounds like you were well within that. So quite honestly there is no complaint to be had here.
Somebody else who dragged up the Flight Examiners Handbook and found a graph indicating that no student may fly with the same examiner after a failed checkride
They told you it wasn't true because it isn't! It doesn't say that in the examiners handbook! It is normal and UK CAA (not school's) policy that the first retake is taken with the same examiner unless you have taken out your Regulation 6 right to appeal with the CAA. The regulation 6 is between you and the CAA and the school is not normally party to the process, unless a witness to events. In this scenario you get the fairest chance of a fair hearing. The trouble with Reg 6s is that they take time in the UK - I'm sure it'd be longer for the USA.
MaroonedinFL - If you genuinely feel like the examiner did you wrong, complain - until then you just come off as a disgruntled student who failed because they weren't good enough.