Checked in recent at LHR for Moscow Aeroflot (yes I know not my choice), arrived two hours early desk not open yet, went for breakfast (30 min) came back normal check in desks had large queues, used the self service check in, proceeded to bag drop and found a large queue had formed of people checking in normally. Luckily an Aeroflot rep spotted me and checked I had the required passes and took me to the front of the queue. Bag drop signs were in dual languages so it wasn't a language issue.
Advised the company not to be booking Aeroflot for any external flights in future.
Not much romance left in traveling by air these days!!!!