Avman,
Absolutely no sour grapes from my side (can't speak, wouldn't dare speak, for Lon). He put a hell of a lot of work into his degree and fair play to him for exercising his new found knowledge. My post referred to his, shall we say, 'bed-side-manner, which, having experienced it first hand on a number of occsions, leaves a lot to be desired. Best of luck to him. Let's hope for all concerned he's nowhere near customer relations or delicate contract negotiations.
BTW Happy New Year !