As of today, (2 Jan) our customers will start to see a difference in both economy and business class, well on Perth cityflyer services anyway. Worth mentioning that service standards on other routes are all currently under review.
Basically, on all flights to Perth, ex Brisbane, Melbourne and Sydney, an international style of service will be offered.
Economy: Menus with a choice of hot meals, icecream, comp beer and wine in economy after midday, new style meal trays with larger portions, including the use of glass salad bowls and stainless steel cutlery. A second service or wakeup service will also be offered dependent on time of day.
Business: Energiser drinks prior to meal service, dependent on time of day. Dedicated bar service. Choice of three hots, or a cold option. Improved wine selections. Second/wakeup service. Domestic travellers will also experience the "traymobile" on B747/B767/A330 aircraft. Heaps of other new and improved features, cant remember them all.
Good on you Qantas, great for our customers, a really positive step in the right direction.
