I get the feeling..
that this person doesn't really work for CX. You already know what it is like to work for CX, you have been on the line for 4 months or so! You went through training..you live in Hong Kong...your wife hangs out with his wife...I get the feeling that you might have an interview coming up and would like to see how people are really treating the Replacement Workers. If not..I am sorry for the prejudgment..but if CX is hiring people that don't know what the company is like after 4 months well then......I am a shoe in!