The problem is that the company's in-house tour operator Cosmos seems incapable of competing on the longhaul stage. There is a real opportunity to carve out a significant niche in Goa and Florida but a seeming lack of vision/aspiration/balls in the senior management at Cosmos appears to be holding the company back. The tour operator is in danger of shrinking out of existence as it's only growth source is the airlines scheduled division and at some stage the question will be asked why bother with your own tour operator when there are so many better placed consolidators/OTAs out there?