Virgin Australia has soared above Qantas in the rankings of the world's best airlines.
The smaller airline climbed 20 spots in the annual
Skytrax World Airline Awards, from 32nd to 12th.
It also won best airline in Australia and the Pacific in its first year as a full-service carrier.
Meanwhile, Qantas fell from the top 10 for the first time, plummeting from eighth to 15th in the international rankings.
The airline has been sinking in the ratings since 2008, but the latest slip comes in the wake of last year's industrial dispute that saw CEO Alan Joyce ground the entire fleet.
Qatar Airways took out the Airline of the Year award for the second year in a row.
The rankings are determined by surveys completed by travellers from more than 160 countries.
The World's Top 10 Airlines:
1. Qatar Airways
2. Asiana Airlines
3. Singapore Airlines
4. Cathay Pacific Airways
5. ANA All Nippon Airways
6. Etihad Airways
7. Turkish Airlines
8. Emirates
9. Thai Airways
10. Malaysia Airlines