KEG asked
“do you dispute that Qantas and J* use a particular benchmark”
Nope, not at all. I know for a fact that they do, or at least, they think they do. It’s a very common mistake made during assessment to “grade” an applicants “psych profile”. A person’s behavior cannot be quantified or “benchmarked”.
QF is old school so don’t expect cutting edge assessment to take place, skipper!