PPRuNe Forums - View Single Post - KLM has lost the plot
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Old 9th Jul 2012, 16:41
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davidjohnson6
 
Join Date: Sep 2008
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Gibon - if I were a baggage handling agent, one of the first things I would ask a passenger is the flight they were on - i.e. please produce the baggage tag. If bags for that flight had not yet been completely unloaded, I would very quickly send the passenger back to the carousel and tell them to wait for 30 mins

Baggage handling agents are people just doing a job, and they don't get paid to deal with arrogant passengers who make up fake stories and file fraudulent reports

Last edited by davidjohnson6; 9th Jul 2012 at 16:44.
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