We use SkyConnect and iridium in all of our aircraft and have been pleased with the support and the over all service.
A few things of note; most of the time the conversation is clearer/cleaner on the aircraft end then it is at the ground station end. It's not unusual to have to sit on a call for 60+ seconds and wait for the satellite to clear up the connection. If you add +1 dialing, an option here in the US, to make the call long distance instead of international it can cause you to get solicitation calls from auto dialer systems.
Nothing like being in the middle of the flight and A+ Credit calls you on your sat phone with an offer to increase your credit line!
Last week I had a preview of a FlightCell unit and it looks pretty nice. It opens up a lot of possibility when you add cellular service to the equation.
Also with iridium adding ADS-B to all of the new satellites, having a combined solution will be a must have in about 5 years.
Last edited by Etouffee; 2nd Jul 2012 at 17:00.