EZY has been losing it's shine ever since the TV programmes have started to show it's inability to be flexible and accomodating to it's passengers.
Instead it showed an aggressive "it's your problem" style attitude because "you get what you pay for - so what the hell do you want anyway" stance.
Coupled to that the attitude of the management towards it's biggest asset, doesn't really help the front line "service" in any shape or form, leading to more disillusionment and desertions.
2 fleets, different aircraft, expenses rocketing...
I predict a very turbulent year at EZY and I for one will be looking elsewhere where the grass is less orange.
Last edited by Stelios; 30th Dec 2002 at 13:02.