My guess is; and it is only a guess,that the operator might have been SELLING the syllabus to their clients..
Sounds more likely. Another thing they might be a bit upset about is uncontrolled out of date copies of their docs out there. They might just be saying that the only source for their docs should be directly from their website. I mean, just imagine if someone was using a syllabus downloaded a couple of months ago, that did not refer to (say) the latest incredibly important CTAF changes?
Same thing happens even with SBs and ADs... Sometimes they change a date or something minor without necessarily adding an A or letting us know about amendment .01 to the doc and if you are using the one you downloaded yesterday.... These days we need our iPads permanently with us going instantly back to the source.
