Having flown Esy in the early days the service was pretty good
and punctual, but like all big expansions this has gone down the pan. Couple this with problems getting to Stn.Ltn by road and rail and parking, BA is now providing cheaper flights from more accessable airports such as Lhr,Lgw.
Showing programmes that only ever shows passengers having problems is not a good way to advertise your service.
Still there's always a market for stag nights to amsterdam !