Its like an iceberg; most of it is underwater.
The 'other one' and this 'one' have some common features such as
complacency
but obviously different outcomes.
Addressing all the known issues such as
"startle", "human" and
"cultural" factors may be politically correct and gives everyone the "feel-good" warming of the blood. However, IMHO the ultimate use of automation comes with some well known restraints;
- It is an aid
- Treat it with respect
- Understand its operation and limitations, and
- Don't let it lead you, where you in your right mind wouldn't go.
For the "other one" and this "one" have one initiating factor in common, i.e. each aircraft was lead benignly into a situation that could have been avoided.