It really is all relative.
Mrs Strake and a Strakeling had a requirement to transit Domodedevo last week. In front of them at security was a family of Mum, Dad and two kids - all obviously inexperienced with the joys of air travel. They were from one of the CRS satellite countries and Russian was plainly not their first language. The procedure for taking off belts and shoes, etc was not understood. Ludmilla, the "arch" operator was being generally rude and unhelpful by shouting at them. Her final comment to the wife ,loosely translated, was "Go back again you stupid unthinking person and take your f*****g watch off..."
Now, about T5....?