I have also been an HSBC mortgage customer in Dubai for almost 9 years. I was on a reasonable rate but a few months ago they advertised a lower rate for new customers so I complained and eventually got 5.4%. I shall be complaining again re this new 3.99% for new customers. I find it disgusting that this should be the case. As mentioned in the national 3 % is the fee to repay and transfer the mortgage early.
I would be keen to know if any existing HSBC customers are getting better deals?
Over and out.