CBW: FWIW I lead several lives. You saying Enron has nothing to do with QF proves how little you understand the Qantas 'Enron wannabe' comment. I don't care anymore because I am out, but these guys are indefensible. Incompetent and should be criminally negligent. I can tell you this. If I treated my staff (many of whom have no clue I fly) the way these idiots do, I would have no staff inside a day and my competitors would ensure I had no businesses within a few short weeks. What the banks would then do would leave nothing but dry sun bleached bones on a desert plain.