MD, there was certainly an effective priority system in Cyprus. A totally blocked drain was fixed in a couple of hours.
At Halton child safety features were fixed within the day. A cooker hood took less than a week. However there is little effective proactive maintenance. Wait until the gutter falls down; wait until some complains of the tree growing up through the drain.
At Cranditz however, with no children in the qtr, a broken drain cover in the garden was never fixed.
A key feature as well as shouting loudest is having someone on hand to open the quarter - not easy if both are serving.