As a QF LAME, I have no drama in following Virgin T&C's.............
But! I want to see them applied to management as well. The number of managers I now have is truly truly frightening - its like the public service of the '70s!
None of them have any idea about what you do, and none of them know you by name - its always "hey mate......."
They just seem to pop out of the woodwork.
I could easily save QF 5-10 million a year by getting rid of 10% of my managers - imagine if they did this over the whole network!
And surprise surprise, when they segmented International / Domestic what was one of the first things they did? Announce more managers of course........
And dont get me started on the amount of money they are wasting on ridiculous "projects".....
Is it any wonder the workforce is so disengaged?
Is it any wonder Joyce is booed when walking through a terminal?
When there is no QF in around 10 years time, people will look back and lay the blame squarely at the feet of the management, that started with the Dixon era.........