If your daughter no longer needs it, and doesn't need the data on it, then just do a factory reset and start again
That way you know its a clean machine with no accumulated teenagers junk on it - and any issues like this should get fixed in the process
Trying to untangle windows update issues really is a PITA
That fix I flagged up is just the beginning....it gets worse after that
Last edited by Milo Minderbinder; 8th Jun 2012 at 19:44.