More than 900 Flight Crew (43 per cent) responded to the survey, and we have received thousands of written comments. We are working through the results including your comments, and will be in a position to share more at the mid-year Flight Crew Briefings. We will also use the briefings to talk about what we can all do to work more constructively together.
Sorry to harp on this insulting letter, but the more I read this, the worse it gets.
'received thousands of comments', 'working through the results', 'be able to share more soon', 'can talk about it...'
What the???
RUN THE BLOODY AIRLINE YOU BLITHERING IDIOTS AND !!!!STOP!!!! TALKING ABOUT RUNNING IT! THIS THE WHOLE PROBLEM IN A NUTSHELL!!!
TRY FOR JUST ONE MOMENT TO IMAGINE YOU ARE RUNNING AN ICONIC BUSINESS AND GIVE US SOME HOPE (we cannot expect miracles after all) THAT YOU ACTUALLY KNOW THE FIRST THING ABOUT WHAT YOU ARE DOING!!!!
God give me strength!! That letter is unbelievable!! It gets more and more appalling every time I read it...