Puzzled
We've been having slow/inaccurate internet for a couple of days (it normally is between 1 & 5 mps)
So the computers, both laptops, will connect to the router via wi-fi or the LAN.
Firefox opens with no problem,. I can access my homepage (Sky the IPS) and this site (did get on Farcebook earlier but that fails now) I can even get to my email logon page but no further, YWL can get nothing.
Been on the phone to sky & after a lot of checks and failures they ask for speed tests on the BT site, which I cannot access. The call handler couldn't understand this and asked that I do them any way.
AV is McAfee (I know) and the firewall is on
I did get one speed test which showed it was OK but with a very high Ping Latency figure (211mS)
Any thoughts as to what is going on?