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30th May 2012 | 20:16

#44 (permalink)

redsnail

PPRuNe Handmaiden

Joined: Feb 1997

Posts: 4,911

Likes: 184

From: Duit On Mon Dei

I had a great experience today.
easyJet from Lyon to Gatwick. Flight had been delayed by 3 hours (because of the runway works + fog) but the Cabin manager knew a former classmate (ATPL) and they did a great job in telling the pax why the flight was late, no lies or fob offs.

Last edited by redsnail; 31st May 2012 at 07:20.

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