Seems BBC must be rather busier with complaints than they can handle these days. This just received:
Dear Foldingwings
Thanks for recently contacting the BBC. We aim to reply to complaints within 10 working days (around 2 weeks) and do for most of them but cannot for all. The time taken depends on the nature of the complaint, how many others we are dealing with and can also be affected by practical issues, such as whether a production team is available or away on location.
This is to let you know that we think it may take us longer but that we will respond as soon as we can.
Ho hum!
I can't wait!
Foldie
