Am I missing something?
My first experience with iNotflytoday and just wondering if I'm missing something. Make booking for HKG-LON (pri 26, J class, availability green), check-in/register online (noting SBY reference #), arrive at airport and wait at staff travel counter at ETD-60. Lots of people called up for LON and given boarding passes but not me. Counter now getting busy with other flights so at T-35, I approach the desk and ask if LON is closed. I am rudely told that if I haven't been called, I'm not getting on. I explain that there were 15+ seats in J and ask for an explanation as to why I'm the only one left who didn't get on. Asks for my passport, and explains that they didn't know I was at the airport. Claims I should have approached the desk at least 90m prior to register. WTF? What is the point of registering online??