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Old 17th May 2012, 17:42
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750XL
 
Join Date: Sep 2009
Location: England
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Laptop won't recognise iPhone

Hello,

Ever since I got my iPhone 4S about 6 months ago it's been fine, when I plug it into my laptop it autosyncs itself etc and I can drag and drop images from my phone onto my laptop to store them. However, yesterday it just simply stopped working. When I plug my iPhone 4S into my laptop via the USB cable, it charges fine but simply doesn't appear in 'My Computer' and isn't recognised via iTunes.

The only thing I can think of is that yesterday I used a different USB cable to connect my iPhone to my laptop, while also using my USB webcam at the same time.

Every 15minutes or so, regardless of whether I have any USB items attached to my laptop or not I get the 'USB inserted / removed' noise and this message appears:



If I click the cloud, I get this:



I have tested it on my PC and it works fine on there, so it's an issue with my laptop rather than my iPhone.

Any help is appreciated

Thanks
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