As they should ironchefflay as it is a great help.
I know from experience though that the failure rate of comms is a bit higher then most expect. Sat Comm calls don't go through the first time every time and they are not clear as a bell every time either.
Looking at the data side, and I do every day all day, you can have failures there as well which was really my point that real time monitoring would be difficult but not impossible if done in a manner that fit.