AIC H12/03
8.
REQUEST FOR RE-MARKING OF EXAMS
8.1 There are two separate processes for candidates to address any dis-
satisfaction with the exam outcome. These are the “re-marking” process,
and the “post-exam comment” process which provides a facility for report-
ing on dissatisfaction with aspects of exam content after the exam sitting.
8.2 Re-marking. The CyberExams marking process is very accurate and
re-marking an exam is unlikely to alter the result. Nevertheless, candidates
may request a remark of an exam at a cost of $70 as specified in Civil Avia-
tion (Fees) Regulations. Payment of this fee may be by cheque or credit
card authorisation, but cash should not be sent. The application for a re-
mark must be accompanied with the correct fee and addressed to:
Civil Aviation Safety Authority
(Flight Crew Licensing Section)
(Exam Re-mark)
PO Box 2005
ACT 2601
Facsimile application (to 02 6217 1664) will require credit card payment.
Therefore, a credit card number and validity date with an authority for CASA
to debit this account will be required.
8.3 Post-exam Comments. The following will apply in respect of post-
exam comments
a. Basically, the “post-exam comment” process facilitates post-
exam appeals by candidates. After an exam, a candidate who
wishes to report on any aspect of the exam, including any ques-
tion that he/she feels could have adversely affected the exam re-
sult,may do so by e-mail to
[email protected].
This service is provided free of charge.
b. Candidates without e-mail facility may submit the post exam com-
ments by post to the CASA address stated in paragraph 8.2
above, or by facsimile to 02 6217 1664, titling the report as “Post-
exam Comment”. The same procedures applying to the e-mail
post-exam comments facility will apply to normal mail or facsimile
reports.
c. All post-exam comments will be assessed by CASA and appropri-
ate action taken as necessary. However, candidates should real-
ise that CASA does not have the resources to reply to all
comments. Candidates will only be advised when action has
been taken as the result of their post exam comments.
d. Candidates should not expect to use the post-exam comments fa-
cility as a training service. The KDR provides advice to candi-
dates on topics requiring further training, and this should be
arranged through the candidate’s aeronautical knowledge in-
structor.