Sorry, but don't understand what "a chip on your shoulder" means ...
an internal e-mail went out to all staff nearly an hour prior to the media being informed

Don't get me wrong derbyram! I am pleased to see Flybe finally expanding, hope crew managment will get better as well!
By the way ... there's a
HUGE difference (geographycally) between Milan and Bergamo. Milan (LIN or MXP) or Bergamo Orio al Serio (BGY)?