It's been an interesting exercise.
Instead of 10 clerks doing a role (say, payroll), they have 4. Of course, the 'manager' in charge (of whatever wanky name that dept now gets called), is on a massive salary with all sorts of 'performance incentives'. Probably cost neutral, but 5 less staff.
What's that, you say, staff numbers in total haven't gone down? Less people who actually do things (such as ATC), and many, many more people who are 'business development executives', 'stakeholder relationship managers' etc. etc.
The 'business', however, returns money to the govt.... Lets not mention that they charge for everything and don't provide much a service to aviation anymore (briefing offices, FSOs, etc. etc.).
The biggy (which the airlines don't seem to grasp) the
cost shifting that goes on when AsA doesn't do things (like- provide controllers for volumes of airspace which are then flow-constricted or just closed, costing the
airlines mega dollars in delays and track-miles). One day, someone will wake up, and realise just how much this
illusion of productivity is costing the country.
But hey, the CEO gets a salary befitting a
CEO, instead of a public servant's salary.