Brize quarters have always been crap. I have a similar story where my new wife was in tears when she first saw what she had married into. As others have said, there is little the Stn Cdr can do as the whole thing is controlled by someone else (is it still DHE/Annington?) About the best he can do is attend the Hive and listen.
I find myself asking whether a benefit collecting sponger would accept, or even be offered, such rubbish.