Don't be too quick to condem the course of action the cabin crew member concerned is taking against her employer. Until you are completely aware of the level of injury, the facts of the case etc. it is wrong to presum that she has no claim against the Company. Where I too hate the notion of a 'sue them' culture, Business have insurance to cover these events. £6000 may not be a very large some of money for the injuries involved and where else might she recover costs.