well said Danny
as an ex scottish police officer now serving cabin crew I agree 100% with ur comments.
the words 'mincing cabin crew' I find offensive - and as an ex pc who ended up in extensive care courtesy of celtic supporters - well guys - if you haven;t faced it don't try to defend it.
Well done the Capt, CRM at its best surely. And if you think this lot were all innocent, did any of you see the press pictures of the guys on the coaches ? Didn't look like sober, innocent liittle darlings to me.