As a layman reading this, and while my sympathies go to friends and families of all victims, I can't help wondering where H&S fits in with all these SOPs, or are you guys left to sort it all out for yourselves? I'd have thought they would have had a field day, really, and I'd certainly assumed that the dayglo jackets airline staff having to wear was all their work, the same way I heaved a huge sigh of relief when finally the lunchtime minders in the primary school playground opposite from my house started wearing the same, thus preventing for sure an even worse fate befalling them than falling out of an aircraft.